Image360 Leadership Team - Visual Communication Experts | Image360 Kansas City Midtown
Kansas City Midtown KS
Kansas City Midtown KS
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Leadership Team

Over 20 years of graphic and sign experience


Charles Payne, Client Experience Officer/Owner

Charles is a 14-year veteran of the sign and graphic industry having held marketing and product development positions with a manufacturer and distributor.  He earned an MBA from Clemson University and a B.A. from Eastern Illinois University.  Charles enjoys watching the Clemson Tigers football team and the St. Louis Cardinals (sorry Royals fans) and he enjoys brewing beer in his free time.  Charles and his wife Amy live in the Kansas City area and spend most of their free time chasing after their two small children.



Amy Ortman, Comptroller/Owner

Although you won't find Amy at the design center on a daily basis she is still an integral part of its operation.  Amy is a physician at a Kansas City area hospital.  Amy earned an M.D. degree from the University of South Dakota and a B.A. degree from Newton College in central Kansas.  She enjoys gardening and composting in her free time.



Lacy Cox, Client Services Representative

Hailing from Arkansas, Lacy is a transplant to the Kansas City area and has resided in the KC metro area since 2011.   She joins us with a Bachelor’s degree in Psychology from the University of Central Arkansas and several years of customer service experience in both public and academic libraries alike.  When Lacy is not at the desk finding the perfect solution for your signage needs, she enjoys spending time with her son and painting murals.



Austin Schmidt, Production Artist

Austin was born and raised in Kansas City, and has been doodling since before he could write, thus starting his passion of the arts. He is a graphic design graduate of Johnson County Community College, with over 5 years of design experience. He enjoys being creative and seeing projects come to life. Once a city boy, he now enjoys a peaceful life living in a small village in the country, building a small homestead with his wife and two beautiful daughters. In his free time he can be found exploring various parks and museums around town with his family. 



Rusty Durio, Production/Installation

Rusty lives and works in Midtown Kansas City and wouldn't have it any other way. He has an Associates in Graphic Design and a knack for creative problem solving. He enjoys putting his skills to use to create, produce and install fantastic printed pieces and signs. When he's not in the shop, he's probably on his skateboard or eating pizza and watching Netflix.














what our customers say

5 Star Rating!

We were so thankful Image 360 partnered with us and added to the over all success of our elementary schoolu2019s fundraising efforts. The signs were awesome quality and Austin and Lacy were so very helpful and accommodating!!! They were both FANTASTIC!

Amanda B - Mize Elementary, November 2018.

5 Star Rating!

Easy to schedule an appointment, quick turn around time. great communication, wonderful installers.

Brenda M - Scraps KC, November 2018.

5 Star Rating!

I joked with Lacy that my last order was completed so quickly that part of your advertising could be that the work is done by the time you can turn 360 degrees! I especially appreciate that Lacy has art skills and intstincts that makes her far more valuable to customers (and the company!) than mere order taker or production staff.

Doug S - Next Door Real Estate, November 2018.

5 Star Rating!

Thank you for being so flexible and accommodating! You have been a fantastic creative partner for Kansas City Serve Day! Our committee and sponsors loved the banner and yard signs! We will definitely use Image360 again! :)

Bridget E - River Market Community Church, October 2018.

Read all testimonials

1140 W. Cambridge Circle Dr, Kansas City KS 66103
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